Connect domain from 1and1

To connect your domain name registered on 1and1.com, follow these steps:

1. Go to 1and1 login page and Login with your customer ID and password.


2. As you logged in, Go to Domain section from the left-hand side panel and click on setting icon of the particular domain that you want to connect with your Pixpa website. Select Manage subdomains now.


Note: Here in the 3rd & 4th step, You need to create a www subdomain. If there is already a www sub domain in your account, you can ignore these steps. Go to 5th step directly.

3. You need to create a www subdomain. Click on “Add subdomain” link. 


4. You would see a popup window. Enter www and hit save button.


5. Click on DNS settings of this www sub-domain.


6. You would see all the DNS records here. Click on Add Record button.


7. You would see a pop up window where you need to create www CNAME record pointing to “domains.pixpa.com” (Paste this string as it is)


That’s it. Now we need to create a domain forwarding.

8. Go to Domain section from the left-hand side panel and click on setting icon of the particular domain and Select Adjust Destination tab.


9. On the next screen, you would see the option of “Forward domain”. Click on it.


10. Here you need to enter complete URL of your domain with www prefix and hit save button.

Example: If  your domain name is “amrishmudgal.in” then type “http://www.amrishmudgal.in” in the field shown below.


Now, Make a Go Live Request in the Studio

Once you have completed the above steps, you can then submit a Go Live request now.

Click on avatar icon on black sidebar to go to settings section. In the Settings section, go to the Connect Domain Name page and enter your domain name with “http://www” prefix as http://www.amrishmudgal.in

Here amrishmudgal.in domain name is an example in this help article. Request you to replace it with your domain name.

Correct Go-live URL

Do not use any forward slash (/) after the domain name during Go-LIve request. It would be just “http://www” prefix to your domain name.

  • http://www.amrishmudgal.in/ – Incorrect URL for Go-live request
  • http://amrishmudgal.in – Incorrect URL for Go-live request
  • http://amrishmudgal.in/ – Incorrect URL for Go-live request
  • http://www.amrishmudgal.in – Correct URL for Go-live request 


Notes

1. Before your point your existing domain name to your Pixpa website, make sure that you have taken a backup of whatever is important from your current hosting provider.

2. You are still responsible for domain name fees and renewals with your current registrar.

If you need any assistance at any point through the process, email us at support@pixpa.com.