Related Articles:
The order fulfillment of all the products in the Pixpa store is similar. This guide suggests how to fulfill the physical, digital, and print products.
To visit the Orders page, follow these steps:
- Enter store orders (1) in the Search Bar.
- From the related results, click on the Store – Orders option (2) under Studio Links.
- You would now see the Orders page where you would see all the orders.
- Now, click on any order to view and fulfill the same.
Types of Order Fulfillment:
- Order fulfillment for a Physical/Service product.
- Order fulfillment for a Digital download in Ecommerce Galleries/a Digital product.
- Order fulfillment for a Print product.
Order fulfillment for a Physical/Service product
- When a physical/service product order comes, you can view it from the orders page.
- It will look similar to the order shown below:
- You can mark it as paid if paid externally, process, ship, and cancel the product.
- You can change and send the status of the order to the customer.
In the case of a service product, you can provide the service externally once the order is placed.
Order fulfillment for a Digital download in eCommerce Galleries/a Digital product
- When an order with a digital product and a digital download comes, it would look similar to the order shown below.
- When the order is paid/marked as paid, the download link of the digital product will be available on the order success page.
But the digital download (eCommerce gallery product) will have 2 cases:
- When you have chosen to auto-approve the digital downloads, then once the order is paid/marked as paid, the download links will be provided on the order success page.
- When you have chosen to review the digital downloads, then you will need to approve the downloads even if the order is paid. Once you approve, the download links will be visible on the order success page.
Order fulfillment for a Print product
A print product can be a Self-Fulfillment product, a WHCC product, or a Custom Lab product.
- For a Self-fulfillment product, you can download the file, see the crop set by the customer, and edit the same. You can then print the product yourself.
- For a WHCC and a Custom lab product, you can download the file, see the crop set by the customer, edit the same, replace the file, and approve & send it to the lab for printing.
Also Check: