Connect domain from GoDaddy

This article guides you to connect a GoDaddy domain with your Pixpa website.

In this article:


Connect your domain name registered on Godaddy.com:

1. Go to the GoDaddy website and click on the Sign In button on the right top.


2. Enter your username/email/customer number and password to Sign In to your account.


3. Go to the top right section and click on the My Products tab.


4. In the My Products section, you would see all your purchased domains. Now find your domain that you want to connect to the Pixpa website and click on the DNS button next to it.

For example, I want to connect ankushtripathi.in with my Pixpa website here.


5. You will see DNS Management (as shown in the image below). In DNS Management, go to the www CNAME record and Delete it (as shown in the image below).


6. Now, click on the Add button to add a new CNAME record.

You need to choose CNAME as the Type, www as Name, domains.pixpa.com as Value, and 1/2 hour or any time as TTL. Finally, hit the Add record button.


7. Now, scroll down the page, go to Forwarding Settings and click on the Add Forwarding text link of the Domain.


8. Add your domain name here (1) with the www prefix.

Example: If your domain name is “amrishmudgal.in” then type “www.amrishmudgal.in” in the field shown below.

Select the Permanent (301) option (2) as the Forward Type. Then, click on the Save button (3).

NOTE: Usually it takes about 1-2 hours for .com and .net domains and about 24-48 hours for all other domain extensions before name servers on other networks are able to access the information after the central registry gets it.

This period is referred to as the propagation period.


Step 2: Make a Go Live Request from the Pixpa Studio

Once you have completed the above steps, you can then submit a Go Live request now.

  • Go to the Pixpa dashboard.
  • Search for ‘domain’ and click on the first search result.

You’ll reach the Site Domain Name page.

Enter your domain name with “http://www” prefix as http://www.amrishmudgal.in in Connect your Domain Name section as shown in the image below.

Here amrishmudgal.in a domain name is an example in this help article. Request you to replace it with your domain name.

Correct Go-live URL

Do not use any forward-slash (/) after the domain name during Go-LIve request. It would be just the “http://www” prefix to your domain name.

  • http://www.amrishmudgal.in/ – Incorrect URL for Go-live request
  • http://amrishmudgal.in – Incorrect URL for Go-live request
  • http://amrishmudgal.in/ – Incorrect URL for Go-live request
  • http://www.amrishmudgal.in – Correct URL for Go-live request 


Notes

1. Before you point your existing domain name to your Pixpa website, make sure that you have taken a backup of whatever is important from your current hosting provider.

2. You are still responsible for domain name fees and renewals with your current registrar.

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