Connect domain from Godaddy

To connect your domain name registered on, follow these steps:

1. Go to the Godaddy website and click on the Sign In button on the right top.

2. Enter your username/email/customer number and password to Sign In in your account.

3. Go to the right top section and click on My products tab.

4. In my products section, You would see all your purchased domains. Now find your domain that you want to connect the Pixpa website and click on the DNS button next to it.

For example, I want to connect with my Pixpa website here.

5. You will see DNS Management (as shown in the image below). In DNS Management, go to www section in CNAME and click on the Edit button (as shown in the image below).

6. A box will open, You need to type www (as Host), (as Points to) and 1/2 hour (as TTL).

7. Now scroll down the page and Go to Forwarding Settings and click on Add.

8. Add your domain name here with the www prefix.

Example: If your domain name is “” then type “” in the field shown below. Click on Save.


NOTE: Usually it takes about 1-2 hours for .com and .net domains and about 24-48 hours for all other domain extensions before name servers on other networks are able to access the information after the central registry gets it. This period is referred to as the propagation period.

Now, Make a Go Live Request in the Studio

Once you have completed the above steps, you can then submit a Go Live request now.

Go to the Pixpa studio settings section. In the Settings section, go to the Connect Domain Name menu page on the left sidebar menu and enter your domain name with “http://www” prefix as in Connect your Domain Name section as shown in the image below.

Here a domain name is an example in this help article. Request you to replace it with your domain name.

Correct Go-live URL

Do not use any forward-slash (/) after the domain name during Go-LIve request. It would be just the “http://www” prefix to your domain name.

  • – Incorrect URL for Go-live request
  • – Incorrect URL for Go-live request
  • – Incorrect URL for Go-live request
  • – Correct URL for Go-live request 


1. Before you point your existing domain name to your Pixpa website, make sure that you have taken a backup of whatever is important from your current hosting provider.

2. You are still responsible for domain name fees and renewals with your current registrar.

If you need any assistance at any point through the process, email us at