Connect domain from Name.com

To connect your domain name registered on Name.com, follow these steps:

1. Go to Name website and click on Login button on right top. Enter your username and password to signin in your account.


2. Go to DNS records section. Here you would see all the DNS records. You need to create a www CNAME record.

Enter CNAME (as Type), www (as Host), domains.pixpa.com (as Answer),  300 (as TTL) and click on Add Record tab.

Do not replace the CNAME value with your domain name. Points to value would be “domains.pixpa.com” as it is.


3. Now you need to add a domain redirect. Click on URL Forwarding tab and create a domain redirect for your domain name.

Example: If  your domain name is “amrishmugal.in” then type “http://www.amrishmudgal.in” in the Forwards to field as shown below.


Now, Make a Go Live Request in the Studio

Once you have completed the above steps, you can then submit a Go Live request now.

Click on avatar icon on black sidebar to go to settings section. In the Settings section, go to the Connect Domain Name page and enter your domain name with “http://www” prefix as http://www.amrishmudgal.in

Here amrishmudgal.in domain name is an example in this help article. Request you to replace it with your domain name.

Correct Go-live URL

Do not use any forward slash (/) after the domain name during Go-LIve request. It would be just “http://www” prefix to your domain name.

  • http://www.amrishmudgal.in/ – Incorrect URL for Go-live request
  • http://amrishmudgal.in – Incorrect URL for Go-live request
  • http://amrishmudgal.in/ – Incorrect URL for Go-live request
  • http://www.amrishmudgal.in – Correct URL for Go-live request 


Notes

1. Before your point your existing domain name to your Pixpa website, make sure that you have taken a backup of whatever is important from your current hosting provider.

2. You are still responsible for domain name fees and renewals with your current registrar.

If you need any assistance at any point through the process, email us at support@pixpa.com.