Connect domain from Namecheap

To connect your domain name registered on Namecheap.com, follow these steps:

1. Go to the Namecheap website and click on the Dashboard button on the right top. Enter your username and password to signin in your account.


2. Go to Domain list now. You would see all your purchased domains here. Now find your domain that you want to connect Pixpa website and click on Manage button next to it.


3. Click on Advanced DNS tab. You will see all your DNS records here. Now click on Add New Record tab.


4. Here you need to create a www CNAME record. Select CNAME record (as Type), www (as Host), domains.pixpa.com (as value) and 1 min (as TTL).

Hit green check button to save this record.

Do not replace the CNAME value with your domain name. Record value would be “domains.pixpa.com” as it is.


5. Now you need to add a domain redirect/forwarding. Click on Add New Record tab again. Select URL Redirect Record (as Type), @ (as Host), your domain name with http://www prefix (as value) and choose 301 permanent redirect. 

Example: If your domain name is “amrishmugal.in” then type “http://www.amrishmudgal.in” in the value field shown below. Hit the green check button to save this record.


Now, Make a Go Live Request in the Studio

Once you have completed the above steps, you can then submit a Go Live request now.

Go to the Pixpa studio settings section. In the Settings section, go to the Connect Domain Name menu page on the left sidebar menu and enter your domain name with “http://www” prefix as http://www.amrishmudgal.in in Connect your Domain Name section as shown in the image below.

Here amrishmudgal.in a domain name is an example in this help article. Request you to replace it with your domain name.

Correct Go-live URL

Do not use any forward-slash (/) after the domain name during Go-LIve request. It would be just the “http://www” prefix to your domain name.

  • http://www.amrishmudgal.in/ – Incorrect URL for Go-live request
  • http://amrishmudgal.in – Incorrect URL for Go-live request
  • http://amrishmudgal.in/ – Incorrect URL for Go-live request
  • http://www.amrishmudgal.in – Correct URL for Go-live request 


Notes

1. Before you point your existing domain name to your Pixpa website, make sure that you have taken a backup of whatever is important from your current hosting provider.

2. You are still responsible for domain name fees and renewals with your current registrar.

If you need any assistance at any point through the process, email us at support@pixpa.com.