Where is my site hosted?
Your Pixpa website is hosted on our fully-managed cloud hosting. You do not need to purchase/continue any other hosting service...
FAQs
Answers to the most frequently asked questions.
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Does Pixpa provide SSL Certificate?
Yes, all the Pixpa websites are now secured with SSLs. You do not need to purchase any SSL certificate.... -
Image limit on Basic Plan
Pixpa plans include unlimited website images except for the Basic plan. The Basic plan includes 200 images only. Thus, you... -
Storage Space for Original Files
All Pixpa website plans have additional cloud storage space for: Original images uploaded in Client galleries and eCommerce galleries (these... -
Get one year free domain registration
Pixpa provides free one-year domain registration from Ionos.com with all Pixpa plans. Once you start your subscription, you can claim... -
Create multiple sites for each language
You can create multiple sites for each language and add the content in the respective languages. We provide you with... -
Pixpa Prime
At Pixpa, we are committed to providing you with the tools and features you need to excel in your creative... -
Using Store & Sell Images
Creative professionals can leverage store into their websites with minimum effort on Pixpa. You can build an online store to... -
Can I host my own website?
No, you cannot host your website. Your Pixpa website leverages our managed hosting infrastructure to function the way it does.... -
Can I download my Pixpa website?
Pixpa websites can only be hosted on our servers as they leverage our hosting infrastructure to function. They cannot be... -
Does Pixpa provide email account(s)?
Pixpa focuses on enabling you to create the best website to showcase your work, grow your business and express your... -
Site showing Not Secure on the browser bar.
Recently, Google launched a new update wherein all websites that do not use an SSL certificate (do not work on... -
Get Facebook/Google to fetch your website/page changes quickly
Whenever you add/update your page/gallery/blog post title and thumbnail image on your Pixpa website, the first thing you probably want... -
My text is jumbled up when I copy & paste it in the Pixpa text editor
All WYSIWYG (what you see is what you get) text editors have this problem, where if you copy the pre-formatted... -
Images are not showing up?
Sometimes you may face an issue after uploading your images; they are not visible in Pixpa studio or website or... -
Supported browsers
All Pixpa websites are responsive and work well on desktops, laptops, tablets, mobile devices, and are supported on all popular... -
What is meant by unlimited usage/bandwidth?
Pixpa websites are meant for genuine and fair use for your business/personal purpose. While there is no limit on certain... -
Change subscription plan
You can upgrade or downgrade your Pixpa subscription plan anytime. Based on your new plan, you will be charged or... -
30-day money-back guarantee
We want to ensure you get the best results from your Pixpa subscription. If you are unhappy with any aspect... -
Cancelling website subscription
You can cancel your Pixpa subscription any time, no questions asked. When you cancel your account, your website (as well... -
The System Reserved keywords
The system-reserved keywords are words that cannot be used in any page URLs. They cannot be redirected to any other... -
Website Speed and Performance
In an era where website performance can significantly impact user engagement and SEO rankings, Pixpa employs cutting-edge technologies and strategies... -
Clear browser cache
If in case, your website does not reflect the changes that you’ve made in Studio: Would recommend you to try...