Where is my site hosted? Your Pixpa website is hosted on our fully-managed cloud hosting. You do not need to purchase/continue any other hosting service...
Does Pixpa provide SSL Certificate? Yes, all the Pixpa websites are now secured with SSLs. You do not need to purchase any SSL certificate....
Image limit on Basic Plan Pixpa plans include unlimited website images except for the Basic plan. The Basic plan includes 200 images only. Thus, you...
Storage Space for Original Files All Pixpa website plans have additional cloud storage space for: Original images uploaded in Client galleries and eCommerce galleries (these...
Get one year free domain registration Pixpa provides free one-year domain registration from Ionos.com with all Pixpa plans. Once you start your subscription, you can claim...
Create multiple sites for each language You can create multiple sites for each language and add the content in the respective languages. We provide you with...
Pixpa Prime At Pixpa, we are committed to providing you with the tools and features you need to excel in your creative...
Using Store & Sell Images Creative professionals can leverage store into their websites with minimum effort on Pixpa. You can build an online store to...
Can I host my own website? No, you cannot host your website. Your Pixpa website leverages our managed hosting infrastructure to function the way it does....
Can I download my Pixpa website? Pixpa websites can only be hosted on our servers as they leverage our hosting infrastructure to function. They cannot be...
Does Pixpa provide email account(s)? Pixpa focuses on enabling you to create the best website to showcase your work, grow your business and express your...
Site showing Not Secure on the browser bar. Recently, Google launched a new update wherein all websites that do not use an SSL certificate (do not work on...
Get Facebook/Google to fetch your website/page changes quickly Whenever you add/update your page/gallery/blog post title and thumbnail image on your Pixpa website, the first thing you probably want...
My text is jumbled up when I copy & paste it in the Pixpa text editor All WYSIWYG (what you see is what you get) text editors have this problem, where if you copy the pre-formatted...
Images are not showing up? Sometimes you may face an issue after uploading your images; they are not visible in Pixpa studio or website or...
Website changes not showing up? If in case, your website does not reflect the changes that you’ve made in Studio: Would recommend you to try...
Supported browsers All Pixpa websites are responsive and work well on desktops, laptops, tablets, mobile devices, and are supported on all popular...
What is meant by unlimited usage/bandwidth? Pixpa websites are meant for genuine and fair use for your business/personal purpose. While there is no limit on certain...
Change subscription plan You can upgrade or downgrade your Pixpa subscription plan anytime. Based on your new plan, you will be charged or...
30-day money-back guarantee We want to ensure you get the best results from your Pixpa subscription. If you are unhappy with any aspect...
Cancelling website subscription You can cancel your Pixpa subscription any time, no questions asked. When you cancel your account, your website (as well...
The System Reserved keywords The system-reserved keywords are words that cannot be used in any page URLs. They cannot be redirected to any other...
Website Speed and Performance In an era where website performance can significantly impact user engagement and SEO rankings, Pixpa employs cutting-edge technologies and strategies...