To update your credit card details, follow the steps below:
- Login to Pixpa studio.
- Click on the avatar icon in the top right corner.
- Select Billing and Subscription.
- Click on the Update Payment Information button as shown in the screenshot below.
- This will take you to a secure credit card details page of our payment gateway processor.
- Enter your new credit card details here and Save.
Points to remember
- Pixpa uses Paddle.net for credit card processing. Your credit card data is stored securely with Paddle. Pixpa does not have access to credit card data.
- Paddle automatically charges your credit card for the Pixpa recurring subscription.
- If your saved credit card expires, Paddle automatically updates your new credit card details in its system so that you do not have to go through the hassle of updating your card manually and your subscription stays active.
- The saved card only stays working as long as the credit account stays open. You will not be billed after you cancel your subscription or close your credit card account.