Pixpa offers auto fulfillment and self-fulfillment for your Store orders. You can use the self-fulfillment option if you wish to fulfill your orders using any lab of your choice and ship them.
In this article:
- Self-fulfillment
- Create a Self-fulfillment price list
- Add a Self-fulfillment item
- Add an Image download
- Managing Self-fulfillment orders
- Export order items
Self-fulfillment
When you choose the self-fulfillment option, you will have to fulfill your orders personally outside of Pixpa. You will be the in-charge of ordering prints from your chosen lab and manage the shipping.
Photographers who wish to take full charge of the order fulfillment process can opt for this way.
If you wish to sell images hassle-free, you can use the automatic fulfillment (using WHCC).
Create a new Self-fulfillment price list
A Price List is a set of print products, self-fulfillment products, and image download options.
- From the Dashboard (1) of the studio, click on Client Galleries (2) section.
- Click on the Price Lists (3) option in the left sidebar.
- Price Lists page will open up. Click on + Add Price List (4) button. A popup will open up from where you can add a new Price List.
- Specify the Price List Name (5) and Fulfillment Type (6) for the price list.
- Check this to include common products in your price list.
- Save (8) the changes. Clicking on the Close button will close the popup without creating the price list.
If you want to automate the self fulfilment, setup print vendor or setup WHCC lab for auto fulfilment (You need to be a resident of USA).
Alternatively, you can use Pixpa’s Search option to create a new price list.
- Enter price list (1) in the Search Bar.
- From the related results, click on the Client Galleries – Price Lists option (2) under Studio Links.
- You will now reach the Price Lists page.
- You will see all your price lists (3) along with the default price list i.e. My Self-fulfill (4).
- You can also Edit the Name (1), Duplicate (2), or Delete (3) any existing price list from here.
- Click on Add Price List (4) button on the right top to add a new price list.
- Once you create your self-fulfillment price list, you can add products like Prints, Mugs, Canvases, etc, to this sheet.
- Click on the respective price list to add products to it.
Before creating products, We recommend you to create product categories to filter or structure your products.
If you do not want to create any custom category, you can skip this step and move to add the products to a particular price list.
Add items to the Self-fulfillment price list
- Open a particular Self-fulfillment price list where you want to add your products.
- Click on the Add Item button in the top right corner, you will see an option to select which type of products you want to add i.e. Self-fulfilment Items (1) and Image Download (2).
- You can also change the Sequence of Categories (3) and Hide Products (4) from the pricelist.
You can add two types of products:
- Self-fulfillment Items – Sell items that you would ship (tees, prints, and other products). Know more.
- Image Download – Sell download-ready digital files (music, software, video, etc). Know more.
Add a Self-fulfillment item
You can sell any Self-fulfillment or physical product that you would ship (like tees, prints, and other products).
On clicking on the Self-fulfillment item option, you will see a pop-up window where you can add:
- Item Title – The name of your product.
- Price – The default price of your product.
- Category – You can group your products into various categories. Like all print sizes come in the print category & canvas sizes will come in the canvas category.
Also See: Add a category in Client Galleries. - This product is Tax-exempt – Check in this option to remove/exempt tax on this particular product.
- Specify Print Size – Choose whether to enable users to specify the image crop area for printing. If it’s not a print product, just select No.
In this case, there will be no crop on the cart page. - Print Width/Height- Specify the width and height of the print product here. On the basis of the specified size, the system would generate a crop on your image.
The user would be able to move the crop and select the required area that should be printed if the crop is smaller than the actual image. - Weight – Specify the weight of the product.
- Description – Add your product description. It would reflect on clicking on the info icon next to the product name on the cart page.
- Save the product.
Add an Image Download
You can sell download-ready digital files (music, software, video, etc).
From here you can add:
- What will the customer download? You can allow your customer to download or buy either a single image one by one or a complete gallery in one go.
- Download size: You can allow your customer to download or buy various versions of your original images like large 2048px, medium 1200px, and small 400px.
- Item Title: The name of your product.
- Price: The default price of your product.
- This product is Tax-exempt: Check in this option to remove/eliminate the tax on this particular product.
- Description: Add your product description. It would reflect on the cart page by hovering on the product name.
- Save the product.
Managing Self fulfillment orders
- If you use the Self-fulfillment option, you will have to fulfill your orders, manage the order status, and intimate your customer regarding the order status.
- You will have to update the order status manually for all your orders from the Pixpa studio. See how to update order status.
Note: In case you cancel an order, you will have to refund the order amount manually from your end. See how to cancel and refund a paid order.
Export order items
- From the Order page, you can use the Export Order button to export all the order-related information like the order items, quantity, price of each item, subtotal, filenames, etc.
- If you wish to do some corrections to the ordered images before passing them for printing, you can simply export the Lightroom Filenames, find them in your Lightroom Catalog, and edit them.
