You can upgrade or downgrade your Pixpa subscription plan anytime. Based on your new plan, you will be charged or refunded a prorated amount.
If you upgrade to a higher plan (or switch from monthly to yearly), your payment method on file will be charged with the prorated amount.
If you downgrade to a lower plan (or switch from yearly to monthly), the pro-rated refund will be added to your account which will be adjusted against future renewal payments.
To change your subscription plan, follow these steps:
- Login to Pixpa studio.
- Click on the avatar icon in the top right corner.
- Select Billing and Subscription.
- Click on the Update Plan button to review your current plan details and select the plan that you want to switch to.
- Once you click on the Update Plan button, it will take you to the Choose Your Plan page.
- Select the plan you want to switch to by clicking on the Select Plan button below it.
- Select Pay Yearly or Pay Monthly for that plan.
- Click on the Change Plan button to submit your plan change request.
We will receive the subscription change request and will do the needful. We will inform you by email once your account has been shifted to the new plan. Typically, it takes a couple of hours for subscription plan change requests to be processed.
Tip:
- Monthly plan users can switch to a yearly plan to get discount benefits. Yearly plans typically offer 20% savings.
- Depending on your account usage (number of images used, number of products created, etc), specific plans may not be available to you.