How to start your subscription?
Pixpa offers a 15-day free trial for you to try out our website builder platform. You can explore Pixpa, ask...
Account and Billing
Your Pixpa account, profile and subscription information
Manage your Pixpa account
You can manage your Pixpa account from the My Account page. Click on the avatar icon in the top right...Change Pixpa Domain Name
Your Pixpa domain name is used in the permanent URL of your website. That is your website will always be...Change account email address
You can change the registered email address for your Pixpa account from the My account page. Follow the steps below...Change password
You can change the password for your Pixpa account from the My Account page. Follow the steps below to change...Change owner information
You can change the business owner information for your Pixpa account from the Business Information page. Follow the steps below...Change Business information
You can change the business information for your Pixpa account from the Business Information page. Follow the steps below to...Standards & Formats
You can localize your website by selecting the locally preferred currency, unit of weight, and timezone for your Pixpa account...Managing Multiple Websites
Pixpa allows you to create and manage multiple websites under the same account. You also get a 25% discount on...Logging into your Pixpa account
There are 3 ways to login to your Pixpa account: Login with your registered email address Login with Facebook Login...Forgot password
To reset your Pixpa account password, follow the steps below: Go to the studio Login page. Click on the Forgot...Upgrading to a paid subscription
Pixpa offers a 15-day free trial for you to try out our website builder platform. You can explore Pixpa, ask...Automatic subscription renewals
All Pixpa subscriptions are auto-recurring to keep your website active. Your updated credit card will be charged automatically on the...Change subscription plan
You can upgrade or downgrade your Pixpa subscription plan anytime. Based on your new plan, you will be charged or...Checking your subscription details
You can easily check your current resource usage from the Billing and Subscription page. Follow the steps below. Login to Pixpa...Checking current resource usage
You can easily check your current resource usage from the Billing and Subscription page. Follow the steps below. Login to Pixpa...Cancelling website subscription
You can cancel your Pixpa subscription any time, no questions asked. When you cancel your account, your website (as well...Update your Credit Card details
To update your credit card details, follow the steps below: Login to Pixpa studio. Click on the avatar icon in the...What happens if your subscription renewal is past due date?
Pixpa subscriptions are auto-recurring. However, there can be multiple reasons for the subscription to not be renewed. Paddle will try...Refund policy
We want to make sure that you are getting the best results from your Pixpa subscription. New Subscriptions We do...Put your subscription on hold
Pixpa gives you the option of pausing your subscription or putting it on hold for a period of up to...Defer your renewal payment
Pixpa gives you the option to defer or postpone your renewal payment for a period of up to 3 months....Reactivate your website
If you have paused or canceled your account, you can reactivate the subscription anytime. Your content would have been archived...Review and download subscription invoice
Pixpa allows you to review and download your subscription invoices from the studio. In this article: View/Download invoices. Edit Billing...Discount on multiple websites
Pixpa offers up to 55% discount on your second website, and additional websites thereafter. Also Check: Add a second (additional)...Students/Educators Discount
Students and Educators currently enrolled in any creative course (like photography, art, design, fashion, or architecture) in a recognized school/college/institution...Refer a friend and get rewarded
Inviting friends to Pixpa is a rewarding experience for everyone. You get $50 cash reward every time any of your...Pixpa Partner Discounts
Pixpa offers some exclusive partner deals for users. Know more. Sign up for a Pixpa account to get awesome deals...What payment types do you accept?
We accept credit card payments (Visa, MasterCard and American Express) for Pixpa subscriptions. Currently we do not support Paypal payments. All Pixpa subscriptions...What happens to your active subscription if your credit card expires?
Pixpa uses Stripe for credit card processing. Your credit card data is stored securely with Stripe. Pixpa does not have...Changing website ownership
You can easily change the ownership of your Pixpa account from the My account page. Follow the steps below. Login...Recovering account email address
If you have forgotten the email address you had used to sign up on Pixpa, and want to recover it,...Set your Site Language
Site Language The site language will be included in the header of each page of your website. Your site visitors...How to get tax exemption?
Pixpa’s payment provider is Paddle which is also our merchant of record. Paddle processes your subscription payments to Pixpa, and...